RKN Grand Hotel

Terms and Conditions

• No gatherings and parties of any nature are allowed in the room. The Hotel reserves the right to evict any additional occupants in the room.
• This reservation is not transferable.
• Hotel reserves the right to send guests away from the Hotel due to their conduct and behaviour or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by hotel employees, express themselves in a discriminating manner, harass or endanger other guests.
• All the assets and valuables of the Hotel should be duly maintained adequately and should not be damaged or destroyed. The Hotel has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Hotel (both movable and immovable) have been done or caused by the Guest.
• If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, it is not Hotel's responsibility to advise Hotel management prior to arrival.
• Your valuables can be stored in a safety deposit box in your room or the hotel can store your valuables upon request. The hotel is entitled
• In case the items you wish to store are exceptionally valuable you must notify the hotel before storing. The hotel may refuse to store this kind of valuables
• Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also. The Hotel takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.
• Lost property found on the premises is logged and kept in a secure location for a period of three (3) months. Thereafter items are either disposed of or donated to charity. The Hotel accepts no responsibility for contacting individuals in relation to lost property. Perishable items retrieved from rooms after check out are only held until close of business that day.
• Claimed items can be collected from the hotel with valid identification or alternatively the hotel can arrange postage on behalf of the guest at their expense.
• Valet parking is always at the Guest's risk and advise from the Security T earn needs to be strictly adhered with by the Guest at the time of checking in. Hotel will not be accountable for loss of any valuables from such parked vehicles.
• The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.